Frequently Asked Questions

Simply click on any of the questions below to find out more.

Warmhouse are Scotland’s experts in external and internal insulation for the domestic market.

Our specialist staff are highly experienced operators and you can be sure that you’ll receive the best possible advice and service.

If you have any questions that aren’t covered here, or if you would just like to find out more about our range of energy savings solutions, call us on 01236 710 192 anytime during office hours, or fill out the form here and we’ll get right back to you.

Insulation Questions

At Warmhouse, we provide a variety of different insulation fittings across Scotland. We provide external wall insulation, internal insulation cavity wall insulation, loft insulation and ‘room in the roof’ insulation services. We use only the best insulation, to ensure the greatest longevity and the most long-lasting benefits.

Home insulation provides you with many benefits, including keeping your home cooler in the summer and warmer in the winter. By reducing the amount of heating/cooling appliances you need to use to live comfortably, too, insulation helps to make your quality of life at home generally much more consistent.

Insulation can lead to the build-up of dampness due to condensation, yes. Extra insulation means that your home can see a build-up of dampness thanks to the increased level of condensation that builds-up in your home. By slowing down heat transfer, this means water vapour cannot escape through the walls or ceilings as much as it once could.

Unless you live in a conservation area or you have a listed property, you should not need planning permission for internal or external insulation. However, please feel free to discuss this with us – it will depend entirely on the location you live in, and the work that is being carried out.

The length of time it takes for an insulation job will depend on numerous factors. The injection of foam insulation into existing walls, for example, can take anything from 2-5 hours depending on property condition and various other factors. External Wall Insulation can take sometimes around 3 weeks once building warrant approval has been given, so really, it’s all depending on the size of your home, the insulation type, and how many stories your home has, job lengths can vary.
We will keep you fully up to date on the length of a job prior to beginning the project, however.

While the recommended thickness is often dependent on the property itself, we recommend that you have insulation of at least 200mm thickness. However, for all roof insulation or loft insulation, we recommend a thickness of 250-270mm. We will recommend a minimum thickness for your job as soon as we are on-site.

We are proud to say that all our insulation projects meet British Board of Agreement standards. We ensure every job is done to the highest standards and will always follow regulatory needs to ensure our products match BBA etiquette. All our products come with a 25-year manufacturer’s guarantee.

Due to the vibrations that can be caused due to the drilling work required, we ask that you move all ornaments on walls – especially external walls – to a safe location. We will also need to get access to any attached areas such as sheds, garages etc. also, if you share a wall with a neighbour on the boundary, we may need to gain access to their property to get the job done.
Our team will provide you with a full idea of our requirements to get the job done prior to beginning any work.

Roofing Questions

The average Scottish roof could need a replace within 15 years, though quality craftsmanship could see a roof last for as many as 50 years. Depending on the climate, the ventilation, and the materials used, your roof may need replaced within 15 years. On average, though, a roof should last for around 40 years.

The first thing to do is carry out annual roofing checks. This should entail you looking for problems such as loose or missing tiles, poor tile conditioning. Any signs of water damage, too, could be a sign that your roof needs replacement. If any form of light is shining through the roof, too, this is a clear sign of a replacement being needed.

This can vary depending on the style of roof you wish to have replaced. We will use the best quality of materials, with all materials approved by the British Board of Agreement, and with a 25-year manufacturers guarantee included.

All roofs that we have fully replaced will come with a 1 year workmanship guarantee and a manufacturer guarantee of anywhere between 20-60 years depending on whether its tiles, ESP boards, felt and so on. This will give you full peace of mind that your new roof can sustain itself through many years of Scottish weather to come.

We ask that you cut back any trees or move any items that could block our safe access to the roof prior to work beginning. We also ask that you provide us with the easiest opportunity to park prior to beginning – we need quick access to our tools and equipment during all roofing work, as well as a place to load our shingles and move debris. The more space you can give us, the better.
We will provide you with a full idea of everything we need to do the job to the best standard prior to starting work on your roofing replacement.

Plastering Questions

Yes, we supply all our own materials and equipment to take on all plastering jobs.

Here at Warmhouse we have a commercial department who deal with large scale projects so size is not a problem to us. Please contact us with details of your project and we will happily quote you a fair and honest price.

Unfortunately, due the amount of work load we receive, we cannot offer a small repairs service, but we would be happy to recommend some tradesmen that we know and work with who may be able to assist. Please contact us.

We ask that any objects that could get in the way of plastering work are removed from the roof or moved into the most convenient spot of the room. Also, we ask that anything you wish to keep protected is covered or removed from the room beforehand.

Joinery Questions

Yes, all joinery work is carried out with a 1 year workmanship guarantee included; manufacturers guarantees are also applicable. Our work is carried out to the highest standards, with all materials approved by the British Board of Agreement.

We believe in creating work that is both great for our customers, and safe for the environment in the long-term. We look to recycle as much waste as we can from the work, dealing with all old windows and doors as efficiently as is possible. We look to minimise energy and material wastage as much as is possible.
We recycle everything we can, and we look to ensure that our vehicles travelling to and from jobs are maintained to ensure the best environmental efficiency in terms of vehicle emissions.

During joinery work, we use a wide variety of materials to do the job at hand. With that in mind, we make sure that all our materials are BBA approved, and have a 20-year guarantee from the manufacturer.

Joinery work can be very specific to the job at hand, and we will look to clear with you any requirements we have prior to work starting. We’ll co-operate with you to ensure that the work environment is as safe and as stress-free as possible. Sometimes, we may need items or fixtures moved to give us the ideal working space. We’ll make sure you fully understand what we need to get the job done.

Glazing Questions

We offer a variety of glazing services at Warmhouse, including double glazing, UPVC external doors, and conservatories. We look to provide glazing for any purpose that we reasonably can.

Yes, glazing can help to reduce the amount of money that you need to spend on energy costs. By properly insulating your home, you help to reduce energy wastage. The right glazing helps to reduce heat loss through your windows, providing the best thermal insulation possible.

Your home will be able to use less fuel to help utilise heating systems thanks to the improved energy efficiency. This means that your home will be contributing to a smaller carbon dioxide output, thus reducing the amount of greenhouse gases that your property creates.

Glazing jobs are often specific to your own personal requirements. We will look to ensure that our work-space is as clear as is possible, though, and we may ask that you move certain objects, such as ornaments, to avoid them being compromised during the building process. As ever, we will ensure you fully understand our needs prior to work commencing.

Plumbing Questions

We provide a variety of plumbing jobs, including boilers and heating systems, facias and soffits, the installation of rainwater goods, and core vents.

All of our plumbing works come with an 1-year workmanship guarantee, with all of our work approved by BBA and ISO 9001 organisations.

We recommend that you have your plumbing appliances checked at least once per year by a plumbing professional. Look out for problems with efficiency in the heating/consistency is water being produced. Also, be sure to look out problems such as blockages, delays, or issues with the quality, speed, and clearness of the water.
If you have any issues at all, or you wish to have a service carried out on your appliances, we will be happy to do so.

Every plumbing job is different, but for most plumbing jobs we’ll need access to your mains and will need ample space to work within. We ask that you take down and move all items that are fragile or at risk of being moved, bumped, or otherwise damaged as we work on your plumbing.
Our team will make clear of anything we think could/should be moved prior to starting work, but please ask us if you have any additional questions about anything you could do to assist.